When to Call Professional Trauma & Crime-Scene Cleanup Services
Know when you need professional trauma and crime-scene cleanup. Learn the signs, what professionals do, and why DIY cleanup is dangerous.

Know when you need professional trauma and crime-scene cleanup. Learn the signs, what professionals do, and why DIY cleanup is dangerous.

Trauma and crime-scene cleanup (also called biohazard remediation) is the specialized process of cleaning, decontaminating, and restoring properties where traumatic events have occurred. This is NOT regular cleaning — it requires OSHA-certified technicians, EPA-approved disinfectants, specialized PPE, OSHA-compliant biohazard waste disposal, and trauma-informed, compassionate service.
Regular cleaning companies cannot handle blood and bodily fluids, decomposition materials, chemical contaminants, or any material classified as regulated medical waste. These situations require forensic-level decontamination that only certified biohazard professionals can provide.
When a person dies alone and their remains are not discovered for an extended period (days, weeks, or even months), the resulting contamination is severe. Signs you need cleanup include a strong odor of decomposition, visible fluid leakage from the body, insect activity around the area, and discoloration of floors or walls.
Decomposition fluids contain dangerous pathogens, decomposition gas can damage building materials, and odors from decomposition are impossible to eliminate without professional-grade equipment. Biohazard waste must be disposed of per federal regulations. Typical timeline: 1-3 days. Insurance coverage: Often covered under homeowner's insurance.
Cleanup required after a suicide has occurred in a residence. Signs include blood at the scene, any bodily fluids present, and even without visible blood, airborne pathogens may be present.
Bloodborne pathogens (HIV, hepatitis B/C) are present in any blood. A trauma-informed approach is critical for grieving families, and proper decontamination is required for the safety of future occupants. Typical timeline: 1-2 days. Insurance coverage: Often covered under homeowner's insurance.
Cleanup after a violent crime has occurred in a residence. Signs include blood or bodily fluids at the scene, contamination of multiple rooms or surfaces, and evidence that law enforcement has processed the scene.
Act of Valor works in coordination with law enforcement, performs forensic-level decontamination, eliminates bloodborne pathogens, provides detailed documentation for legal purposes, and maintains the discretion and sensitivity required. Typical timeline: 2-5 days. Insurance coverage: May be covered; depends on policy.
Cleanup after a fatal accident has occurred in or near a home (e.g., car accident in garage, industrial accident). Signs include blood or bodily fluids present, vehicle fluids mixed with biohazard materials, and contamination of garage, driveway, or interior spaces.
Mixed contamination (biohazard plus chemical) requires specialized handling. Bloodborne pathogen risk to family members, proper disposal of mixed waste streams, and structural decontamination of affected surfaces are all critical. Typical timeline: 1-3 days. Insurance coverage: Often covered under homeowner's insurance.
Cleanup after someone has died from or lived with a contagious disease. Signs include known history of infectious disease in the home, medical equipment (needles, IV bags, etc.) present, and any bodily fluids that may contain pathogens.
Specific pathogens require specific decontamination protocols. Bloodborne pathogen elimination is critical, medical waste disposal must comply with regulations, and protection of future occupants from disease transmission is essential. Typical timeline: 1-2 days. Insurance coverage: Often covered under homeowner's insurance.
Cleanup of hoarder properties where biohazard materials (animal waste, mold, decomposing food, etc.) are present. Signs include animal waste accumulation, mold growth from poor ventilation, decomposing food and organic matter, and rodent or insect infestations.
Zoonotic disease risk (diseases transmitted from animals to humans), mold remediation requiring specialized equipment, biohazard waste disposal compliance, psychosocial sensitivity, and structural assessment are all needed. Typical timeline: 3-10 days (depends on severity). Insurance coverage: May be covered; depends on policy.
Cleanup of decomposing animal remains, especially feral cats that die in walls, attics, or crawl spaces. Signs include a strong odor of decomposition from walls, attic, or crawl space, insects (flies, beetles) around entry points, visible fluid stains on walls or ceilings, and pet owners who cannot locate or remove the remains.
Decomposition in enclosed spaces (walls, attics) creates severe odor problems. Pathogen risk from animal decomposition, inability to eliminate odor without opening walls and professional treatment, and proper disposal of animal remains are all critical. Typical timeline: 1-2 days. Insurance coverage: May or may not be covered.
Decontamination of properties that have been used for methamphetamine production. Signs include chemical odors (ammonia, acetone, ether), chemical stains on surfaces, specialized equipment (filters, tubing, glassware), and law enforcement closure of the property.
Chemical contamination penetrates building materials. Air quality testing is required before re-occupancy, specialized decontamination protocols are needed for each chemical, environmental compliance for chemical waste disposal is mandatory, and the health risk to future occupants is severe. Typical timeline: 3-7 days (plus testing). Insurance coverage: May be covered; depends on policy and circumstances.
Attempting to clean blood with household products leads to incomplete decontamination and ongoing pathogen risk. Using bleach alone does not eliminate all biohazard pathogens. Trying to remove biohazard waste yourself creates legal liability, health risk, and improper disposal fines.
Waiting to address the situation allows contamination to spread, odors to worsen, and costs to increase. Calling a regular cleaning company is a mistake — they lack certifications, PPE, and disposal capabilities. Masking odors with air fresheners doesn't eliminate the source and creates a false sense of safety. Entering the area without PPE puts you at direct exposure to bloodborne pathogens.
A live person answers (not voicemail) with immediate assessment and guidance. We dispatch local Cobb County-based technicians with a typical arrival time of 60-120 minutes.
We perform a thorough inspection of all affected areas, identify all biohazard types present, provide photo documentation, and give a transparent cost estimate before any work begins.
We isolate affected areas to prevent cross-contamination, set up containment barriers, and establish negative air pressure if needed.
All contaminated materials are removed per OSHA regulations, properly bagged, labeled, and documented, while protecting unaffected areas.
EPA-approved antimicrobial treatment of all surfaces, HVAC system cleaning if affected, and air quality treatment are performed.
Professional-grade odor removal (not masking) eliminates odors at the source using hydroxyl generators and ozone treatment if needed.
Visual inspection confirms cleanliness, ATP testing is performed if applicable, and a final walkthrough is conducted with the property owner.
OSHA-compliant biohazard waste disposal records are provided, insurance claim documentation is prepared, and a certificate of decontamination is issued.
Bloodborne pathogens include HIV (can survive in dried blood for up to 7 days), Hepatitis B (can survive on surfaces for up to 7 days and is 50-60 times more infectious than HIV), and Hepatitis C (can survive on surfaces for up to 6 days). Regular cleaning products do NOT eliminate these pathogens.
Decomposition hazards include putrescine and cadaverine (toxic decomposition gases), bacterial contamination (Clostridium, E. coli, Salmonella), fungal spores (can cause respiratory infections), and pest attraction (decomposition attracts flies, beetles, rodents).
Chemical hazards from meth labs include phosphine gas (can remain in building materials), heavy metal contamination (lead, mercury, arsenic), and acid corrosion (damages HVAC systems and plumbing).
Improper biohazard disposal can result in federal fines of $10,000-$50,000+ per violation. Failure to decontaminate creates liability if future occupants get sick. Improper chemical disposal leads to environmental violations. Insurance claims may be denied if cleanup wasn't performed by certified professionals.
Kennesaw Mountain Area: Older homes with crawl spaces where animal deaths often go undetected. Rural properties may have longer response times from non-local companies. Basement and foundation issues can spread contamination.
Downtown Marietta: Multi-unit buildings require coordination with property management. Older plumbing systems may have hidden biohazard issues. Tight spaces make containment more challenging.
East Cobb / Suburban Areas: Larger properties may have contamination spread across multiple areas. Detached structures (garages, sheds) may also be contaminated. Well water systems may need testing after certain biohazard events.
Faster arrival — 60-120 minutes vs. 4-6 hours for out-of-town companies. Local knowledge of Cobb County disposal requirements. Community trust through our established reputation in the area. Insurance relationships with familiarity in local insurance adjusters.
Act of Valor provides 24/7 emergency response with typical arrival times of 60-120 minutes for Cobb County and surrounding areas.
In most cases, yes. Homeowner's insurance typically covers trauma and biohazard cleanup under "sudden and accidental" damage provisions. Act of Valor works directly with insurance companies to help streamline the process.
Yes. We provide forensic-level decontamination for all types of crime scenes, working in coordination with law enforcement when required.
Yes. Odor elimination is a critical part of our trauma cleanup process. We use professional-grade equipment (hydroxyl generators, ozone treatment, thermal fogging) to eliminate odors at the source — not just mask them.
Yes. Our technicians are trained in trauma-informed care and understand the emotional sensitivity required when working in homes where traumatic events have occurred.
We serve all of Cobb County including Kennesaw, Marietta, Smyrna, Douglasville, Acworth, Powder Springs, Austell, and surrounding communities.
ABRC-certified technicians with the industry's highest biohazard certification. 24/7 local response available when you need us most. Trauma-informed service with compassionate handling during your worst moments. Full compliance with OSHA, EPA, and Georgia state regulations. Insurance expertise — we handle the paperwork so you don't have to. Transparent pricing with no surprises, no hidden fees. Local knowledge of Cobb County homes and communities.
Trauma or crime-scene cleanup needed in Cobb County? Act of Valor is available 24/7 with compassionate, professional biohazard cleanup services. Call now for immediate assistance or request service online.
Brian W. Miller
Act of Valor - Emergency Restoration Specialist
Available 24/7 across the Atlanta metro. Call or email us now.
Contact Act of Valor